About this hub
What Tree Hero Hub actually is
Tree Hero Hub is a local call-routing service for the Seattle & Puget Sound area. Homeowners call one number when a tree is down, leaning, or needs to come out. We ask a few questions, then connect the call to an independent local tree crew that's available to take the job.
What we do
- Answer the phone 24/7 for emergency and standard tree jobs.
- Route the call to an available local crew for your neighborhood.
- Publish plain-language guides on what to do the first hour after a tree falls, how homeowners insurance typically handles tree damage, and what to verify before hiring any contractor.
What we are not
- We are not the crew that does the physical work. Independent local crews take the calls we route.
- We do not make claims about the license, insurance, bonding, or certifications of any specific crew that may take a given dispatched call. Those details vary by contractor, so we don't represent them on their behalf.
- We recommend that every homeowner ask any contractor for proof of current license and general liability insurance before work begins, and confirm coverage with their homeowners insurance carrier.
Why call us instead of ten crews yourself
During a windstorm, most tree companies stop answering — they're already climbing. A dispatch line that talks to multiple crews across the metro finds you the one that can actually roll to your address next.
Editorial policy
Content on this site is written and reviewed by the Tree Hero Hub dispatch and editorial team. It's general homeowner guidance — not legal, insurance, or arboricultural advice for your specific situation.