What To Do Immediately After a Tree Falls On Your Property
The first hour after a tree failure is where most homeowners either protect their claim or accidentally undermine it. Here's a clean sequence to follow.
Step 1: Safety sweep
Account for everyone. Check for injury. Look for downed power lines before you approach anything. If lines are involved, stay back and call the utility.
Step 2: Shut down what you can safely reach
Cut power to affected rooms if the panel is accessible. Shut off water if plumbing is compromised.
Step 3: Document before you touch anything
Wide-angle photos, close-ups, video walk-around. Time-stamped photos are ideal.
Step 4: Open the insurance claim
Call your homeowners carrier (or auto carrier if a vehicle is involved). Get a claim number before removal starts. Confirm what emergency mitigation they'll authorize.
Step 5: Dispatch a removal crew
Call us. We'll route the job to a local crew equipped for the situation. Get any scope of work in writing before the crew starts.
Step 6: Verify before you hire
Ask any contractor for proof of current license and general liability insurance. This is standard for any tree job — treat it as a hard requirement.
For any tree job, ask the contractor for proof of current license and general liability insurance before work begins, and confirm coverage details with your homeowners insurance carrier. This is standard consumer guidance for any tree work — not a claim about the specific crew dispatched to you.