A Tree Fell On My House — What To Do Right Now
If a tree just came through your roof or wall, the first hour matters. Here's the sequence that keeps you safe and protects your insurance claim.
1. Get everyone out of the affected rooms
Even if the tree looks stable, roof structure may be compromised. Move people and pets to a safe part of the house or outside.
2. Call 911 if there's structural collapse, injury, or downed power lines
Don't touch limbs that could be in contact with electrical service drops.
3. Shut off power to the affected area
If it's safe to reach the breaker panel, cut power to the rooms involved.
4. Document before anything moves
Photos and video from multiple angles, exterior and interior. Your insurer will want them.
5. Call your homeowners insurance
Open the claim before removal starts. They'll usually want to authorize emergency mitigation.
6. Call us for the removal
We dispatch a local crew that can do the emergency cut-away and get the tree off the structure so tarping and repair can start.
FAQ
- Will insurance pay for the removal?
- Homeowners policies commonly cover removal from a covered structure — but coverage varies. Confirm with your carrier before work starts.
- How soon can a crew arrive?
- In normal conditions, same-day. During major windstorms, response depends on how many similar calls are stacked across the metro.
For any tree job, ask the contractor for proof of current license and general liability insurance before work begins, and confirm coverage details with your homeowners insurance carrier. This is standard consumer guidance for any tree work — not a claim about the specific crew dispatched to you.